Terms & Conditions
Effective Date: July 13, 2026
Welcome to Cowlina. These Terms & Conditions ("Terms") govern your access to and use of our website, mobile application, and services. By accessing or using Cowlina, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website or app.
Use of Our Website and App
You agree to use Cowlina only for lawful purposes and in accordance with these Terms.
You must not:
Use the website or app for any unlawful or fraudulent activity.
Attempt to gain unauthorized access to our systems or user accounts.
Interfere with the security or proper operation of our website or app.
Copy, reproduce, distribute, or exploit any content without our written permission.
Cowlina reserves the right to suspend or terminate access to any user who violates these Terms.
Account Responsibility
If you create an account with Cowlina, you are responsible for maintaining the confidentiality of your account information and password.
You agree to provide accurate, complete, and up-to-date information at all times.
You are responsible for all activities carried out under your account.
Product Information
We make every effort to ensure that product descriptions, images, pricing, and other information are accurate.
However:
Product colors may vary slightly depending on your device or screen settings.
Product availability is subject to stock.
We reserve the right to correct pricing errors, product descriptions, or other inaccuracies at any time.
Pricing and Payments
All prices displayed on Cowlina are in Pakistani Rupees (PKR) unless otherwise stated.
Prices may change without prior notice.
Applicable shipping charges will be displayed during checkout.
Orders are processed only after successful payment confirmation or order verification, depending on the selected payment method.
Order Acceptance and Cancellation
After placing an order, you will receive an order confirmation.
Cowlina reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:
Suspected fraud
Incorrect pricing
Product unavailability
Incomplete customer information
Violation of these Terms
If payment has already been made for a cancelled order, the applicable refund will be processed in accordance with our Return & Refund Policy.
Shipping
Shipping and delivery are governed by our Shipping Policy.
Estimated delivery times are provided for convenience and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.
Returns and Refunds
Returns and refunds are subject to the conditions outlined in our Return & Refund Policy.
Please review that policy before requesting a return or refund.
Intellectual Property
All content available on Cowlina, including but not limited to:
Logos
Images
Product photographs
Graphics
Text
Designs
Icons
Website layout
is the property of Cowlina or its content providers and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
User Reviews and Feedback
If you submit reviews, comments, suggestions, or other feedback, you grant Cowlina the right to use, display, or publish such content for business and promotional purposes.
You agree not to post content that is unlawful, offensive, defamatory, misleading, or infringes upon the rights of others.
We reserve the right to remove any content that violates these Terms.
Third-Party Links
Our website or app may include links to third-party websites for your convenience.
Cowlina is not responsible for the content, privacy practices, or services offered by third-party websites.
Accessing third-party websites is at your own risk.
Disclaimer
Cowlina strives to provide accurate information and reliable services. However, our website, app, products, and services are provided on an as available and as is basis.
We do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
Limitation of Liability
To the maximum extent permitted by applicable law, Cowlina shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, app, products, or services.
Our total liability, if any, shall not exceed the amount paid by you for the applicable order.
Privacy
Your use of Cowlina is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Any disputes arising from the use of our website or app shall be subject to the jurisdiction of the competent courts of Pakistan.
Changes to These Terms
Cowlina may update these Terms & Conditions from time to time.
Any changes will become effective once they are published on this page with an updated Effective Date.
Your continued use of our website or app after such changes constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: contact@cowlina.com
Website: https://cowlina.com
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